These Terms and Conditions (“Terms”) is an agreement between you (“You”, “Client”, “User”) and BUYTRANSLATIONS LIMITED (“BuyTranslations”, “We”, “Our Site” or “Portal”) with respect to any services (“Services”), which offers BuyTranslations site. The agreement establishes rules that control access to the Site and use of the Site, including the order and the provision of translation services between the Clients of the Site.
You must read, agree to, and accept all of the terms contained in this Agreement in order to use our website, which address is www.buytranslations.com or is located under other addresses “affiliated” by us, that are owned or managed by our branches or ourselves (together, “Site” or “Portal”). All services, applications, utilities and tools that are available through the website are considered to be the services of the Site (“Services”), except the freelancers’ services (“Freelancer”, “Supplier”, “Contractor”, “Translator”).
BuyTranslations reserves the right to change this Agreement at any time. You agree to check from time to time the current version of the Agreement on the site, and waive any claims with respect to this issue.
Registration, access, view and / or other use of the Site or the Services shall be allowed only if you acknowledge that you have read, understood, and agree to all Terms of the Agreement.
If you do not agree to all Terms or any part of the Terms, you must cease use of the Site and Services that offers the Site.
By registering a profile (“Profile”, “Account”) on BuyTranslations site, it is assumed that you have entered into this Agreement electronically and it is effective as of the date that corresponds to the Account registration date. Account registration implies that you are able to receive electronically, download and print this Agreement.
Upon successful registration you become a Member of the Site (“User” or “Client”). You agree to all applicable terms of this Agreement for as long as you remain a Member.
Taking into consideration this Agreement, you may be eligible to receive documentation such as contracts, notes, communication, answers in written form. You give us permission to provide this information in electronic format rather than paper form to facilitate the use of the Site and Site Services.
By registering an account on the site you agree to get access to the site and receive all information from the site including all records and reports that are related to the site services, which are provided under this Agreement and which we would have had to provide alternately in paper form.
However, we reserve the right to communicate with you in paper form, for example, via mail and may require you to do the same.
You can refuse to receive electronically any information from us. In this case, you agree to immediately remove your Account on our website. If you refuse to receive information electronically, this means that we have full right to remove your access to the site and the services of the site at any time and you can't use and have no right to use them anymore.
If you refuse to receive a message electronically and inform us about it, then we may need time to process your request. You agree that we may still send you information electronically until we will not accept and finally process your application.
In order to be sure that all of our messages, letters, notices, and so on reach to you electronically, you must always specify your current email box by updating the profile data of your account. All other data you provide (contact, legal information, etc.) should also be relevant and reliable.
In order to have access and receive all the records and information that we have sent to you, you must have:
By signing this agreement, you agree that:
In order to use the services of the Site you must register an Account. BuyTranslations provides site services for your business and in no way for your personal, household and consumer purposes. In this case, an exception may be a person who is registered on the Portal as a Customer for ordering the service(s) of the Freelancer(s) for own purposes.
If you undertake a task as a Freelancer, then you have to own and claim that own and conduct an independent business (whether that is the status of self-employed individual/sole proprietor, company and so on).
Utilizing the site services shall only be allowed for persons who have a legal right to enter into such a contracts, and you acknowledge that you act as such person. By using the Site, you claim that you came of age under the laws of your country and you are at least 18 years of age.
When you register your Account, you agree to all the terms of this agreement, including:
You or BuyTranslations may terminate this Agreement at any time and for any reason. For the termination of the Agreement, it suffices to send a written notice to the other party via e-mail. If a notice of the termination of the Agreement is accepted on the part of BuyTranslations, then it shall enter into force from the date of sending a notification from our server to your email provided by you at the moment of registration, or to other current email address provided by you later. If you send a notice of termination of the Agreement, BuyTranslations on its part has the right to confirm it within the time that is necessary for us to process your notice. At the same time your account on the Site shall be blocked without obligation on the part of BuyTranslations to make a payment, provide discount or make a refund on the part of BuyTranslations.
Nevertheless, Buy Translations reserves the right to suspend or block your account on the Site at any time without prior notice, if you violate this Agreement or any other Terms published on the Site from time to time.
By registering an account, you agree to provide true, complete and accurate information about you through filling in forms and profile data, which are available on the Site. You agree to check the relevance of the indicated information no less than once a week and maintain its relevance and credibility. You have no right to provide false information about your location. You cannot register more than one account as a Customer, and more than one account as a Freelancer without our written permission. This means that “You” is you. For this reason, any actions of a person trusted by you and/or a person that you control, including family members who may or may theoretically login to your account and perform some actions on your behalf are considered as your actions.
When you register an account, we will ask you to choose a login and specify a password for your account.
You are absolutely responsible for protecting and maintaining the confidentiality of the access to your Account.
You agree that we assume that anyone who would use the Site through your Account, has your permission to do so and that you gave to that person full right and power of attorney to act on your behalf. You must immediately notify us about the cases, when someone uses your account and you did not know about it.
When you register an account, you realize and agree that your account may be checked, which includes, but not limited to checking of your state or legal documents, that confirm your identity and right to conduct entrepreneurial activity.
You give full right to BuyTranslations to act directly or through a third party for executing requests that are necessary to verify your identity and your data, including contact information. Rejection or failure to provide us the necessary information in requested by us term and form is a violation of this agreement.
Buy Translations recommends you to post objective reviews about the Site Users with whom you collaborated or made transaction(s). You acknowledge and agree that public data and review from the Users with whom you collaborated or made transaction(s) may be available on the Site.
You understand that the reviews that are left about you by the other Members may contain evaluation and verbal comments. You agree that BuyTranslations can draw conclusions about you based on these ratings, and may publish this aggregate information in the data of your Account, which can be available to the users of the Site.
If you are a Freelancer, you agree to receive evaluations for the work done by you in a form that Customers are proposed to make on the Site.
If you are a Customer, you are also willing to receive evaluations and reviews in a form that Freelancers are proposed to make on the Site.
The portal may not provide opportunity to leave ratings or reviews.
The site offers the possibility of ratings and reviews about the work and actions of the users as a tool, through which the users can express publicly their opinions and BuyTranslations does not lay any censorial restrictions on these opinions and does not investigate the fairness of the left evaluations and reviews until the User draws the attention of the Site.
If the court considers that your comments are not legally correct and offensive, You acknowledge and agree that you are responsible for your comments. BuyTranslations is not legally responsible for any comments left by the Users on the Site, even if the information is falsified, untruthful or offensive.
BuyTranslations - is a site designed to identify Freelancers - translators of texts (“Freelancer”, “Supplier”, “Contractor”, “Translator”) and Customers (“Customers of Services”, “Customers”) and to provide them a platform for interaction / collaboration with each other in order to purchase and sale online the services of Freelancers.
In accordance with the terms of this agreement, BuyTranslations provides Site services for Customers and for Freelancers, which include hosting, site maintenance, the possibility to create orders and execution terms for Customers and the possibility for Freelancers to agree to the terms of the proposed order in order to provide their services. BuyTranslations also provides dispute resolution service (“Arbitrage”) between Customers and Freelancers, which may occur during their collaboration on the orders.
When Customer submits an order through the website and the parties (Customer and Freelancer) start the cooperation agreeing on execution terms, they realize that enter into a contract for rendering of services just among themselves. Customers use the Site for finding and recruiting a contractor, hiring, managing order(s) and payment services, or receiving payment for rendered services.
You as a customer of the Site acknowledge and agree that the contract of rendering Services of translating texts is formed among themselves: Customer and Freelancer, and there is no employment agreement between BuyTranslations and freelancer (s) under any circumstances.
BuyTranslations is not involved in issues for Clients related to social protection, is not responsible for compensation of freelancers in case of lack of work and does not solve for Customers any other issues related to taxes. Each of the customers is solely responsible for all taxes and payments that are necessary to perform according to his/her local legislation.
BuyTranslations does not provide traditional translation services. BuyTranslations does not guarantee the accuracy, quality, safety or validity of translations, provided by freelancers. BuyTranslations does not guarantee the reliability of Freelancers’ linguistic skills, and that Freelancer or Customer will actually complete a deal.
You acknowledge and agree that BuyTranslations is not responsible for any loss or damage, which you might incur as a result of use of the Site, and, as a result of the accuracy and / or incomplete translations provided to Customer(s) by Freelancer(s).
BuyTranslations is not responsible for determining necessity or issuing any official bills to Clients. BuyTranslations does not determine, transfer and does not withhold any taxes that may apply to the freelancer (s).
Freelancer agrees that he/she considers his/her legal status and all the other circumstances for conducting his/her activities through the Site. Freelancer is solely responsible for making tax payments and is obliged to identify and consider the following:
If you are customer, you assume full responsibility for determining Freelancer’s status: whether he/she is an independent contractor or your employee.
For the realization of the Freelancers’ services order, BuyTranslations allows the Customer (s) to deposit funds on their balance using one of the proposed payment systems. Customer spends this balance on Freelancers’ services. The balance is converted and / or expressed in credit points, where one (1) credit point is equal to 1 (one) EUR. For example, if the Customer loads $ 50 (without fees for transaction), then on his/her account will be 50 credit points, by which the Customer pays for the work to Freelancers.
As far as the balance is available on the account of the Customer, the Customer agrees that he/she does not pretend to any percentage from that, until the balance is in his/her account up to his/her orders’ execution, no matter how long the balance was on his/her account.
Customer acknowledges and agrees that he/she will not and cannot ask for a refund from neither BuyTranslations nor bank, or other company, which ensured the payment for the Customer. BuyTranslations is not a Freelancer and it is considered that the money is already deposited as a prepayment for Freelancers in consideration for rendered services, which the customer is obliged to use. It is recommended to the Customer and he/she must deposit as much money on his/her balance as he/she needs to make payment to Freelancers for rendered services and not to keep excess funds / credit points on the balance of his/her Account If BuyTranslations received a request from the Customer to delete the Profile, BuyTranslations may, at its discretion, make a refund to the Customer. Consideration of such a kind of application by the Portal may take not less than 7 (seven) days. The Customer agrees to pay the fee in the amount of 10 (ten) credit points to the Portal for the request to withdraw funds and delete the Customer Profile. At the same time, BuyTranlations guarantees that the fee of the Portal may not exceed the Customer’s balance on their Profile at the time of sending such a kind of request.
The Customer agrees to receive funds from BuyTranslations using one of the currently available payment systems. Also, the Customer confirms that the Customer has or will have the possibility to receive funds using the payment system of their choice from those offered by BuyTranslations.
If the customer initiates a chargeback violating this Agreement, BuyTranslations can dispute and / or appeal a request for the customer chargeback.
The customer takes into service, gives power and all authority to BuyTranslations for withdrawing the credit points from the balance of the Customer and depositing for those freelancers, with whom the Customer collaborated, collaborates or will collaborate on his/her orders.
Before the Freelancer takes on the order execution from the Customer and proceed to the appropriate translation of the text, he/she must review the size of fee in credit points, where 1 credit point is equal to 1 EURO, which the Freelancer will receive for execution of the order. BuyTranslations has the right at any time to peg the credit points to another currency. In this case, all existing credit points of the Client(s) of the Portal will be converted at the official rate, current at the date and time of such pegging to another currency.
As the Freelancer takes on the execution of new orders from the Customers and executes them, delivering them to the Customer (s), Freelancer’s balance accumulates with each successful execution of the orders. While the balance accumulates on the Freelancer’s account, the Freelancer agrees that he/she does not pretend to any percentage from that, until the accumulated balance is in his/her account up to the disbursement of funds, no matter how long the balance was on his/her account.
The disbursement to Freelancer from the balance occurs only upon request and may take not less than 7 (seven) days as from the date of receiving the request. Freelancer agrees that we will not pay him the accumulated funds, until we receive from you an appropriate request. You agree that you will receive funds from BuyTranslations using one of the currently available payment systems, and you confirm that you are able to receive funds through the chosen payment system from the systems that we offer. The minimum amount for withdrawal of funds is 10 credits (10 EURO). The Freelancer agrees to receive funds from BuyTranslations using one of the currently available payment systems. Also, the Freelancer confirms that the Freelancer has or will have the possibility to receive funds using the payment system of their choice from those offered by BuyTranslations.
The Freelancer is aware and agrees that in case of violation of these terms by the Freelancer, BuyTranslations has the right to refuse payment to the Freelancer, cancel existing credit points, block/delete the Profile.
If payment has been made as a result of error or there was some form of deception on the part of Clients of the Site, relevant to the payment, and these funds were already used for making payment to the Freelancer, then the Freelancer is obliged to return the funds to BuyTranslations.
We can also delay payment until we clarify the following circumstances:
Commissions for cash transactions at replenishing the balance or withdrawal of funds do not fall on the site, but on the Customer or Freelancer, for example, at replenishing the balance or withdrawal of freelancer’s funds from his/her balance.
If the customer decides to replenish the balance, or if the Client decides to order a disbursement of money into his/her account or purse in not EURO but in other currency, then BuyTranslations has full right to add its commission for the conversion in the amount from 1.5% of the balance plus Freelancer pays all commissions required for the conversion and transfer of money on the part of banks, and other financial and payment institutions, that are involved in making payment. You as a customer of the site acknowledge and agree that we are not responsible for currency fluctuations in case of currency conversions at the time of transfers, that might be assigned to you by servicing bank or financial institution.
When the customer pays for the freelancer’s services then applies a commission in the amount of 20% and is distributed to the address of BuyTranslations for rendered Site services (p.4.1). Freelancer agrees to pay that commission for rendered Site services (p.4.1), which earns BuyTranslations.
Customer agrees that the Site has the right to offer other paid services, which the Customer agrees to pay with his consent.
BuyTranslations does not introduce Customers and Freelancers and does not help in finding orders for Freelancers. BuyTranslations simply provides access to the Site services, so that Freelancers have had the opportunity to find orders independently.
For this reason, BuyTranslations does not take commission when Freelancer finds a Customer who is suitable for him/her and starts to execute order(s).
However, Customer and Freelancer together must use the services of the Site for making payment and receiving the payment for their work.
When you register on the site, you need to create your “Account” and fill in the profile with information about yourself. Your account may include but is not limited to what is usually called “personal information”. For example, user name, e-mail address, as well as other general information that you want to inform about yourself.
BuyTranslations strictly controls storage and use of any confidential data, with using standard tools and techniques to protect privacy. Nevertheless, all security measures can be bypassed. For that reason we do not provide any guarantees regarding the protection of your personal information. We do not provide guarantees that any personal information you have provided us will not become public under any circumstances. You should be aware that any information sent to the Site, may potentially be publicly available.
BuyTranslations does not guarantee that your identity, phone number, work or home address, and other personal or contact information will not be available to others.
BuyTranslations uses your personal information to provide the Site Services. However, your profile may not be shown to other Clients of the Site.
Customer and Freelancer can communicate with each other within the project only through the features provided by the Site and have no right to bypass the proposed means of communication and interaction with each other.
You are not allowed to inform each other your personal information: email address, username, PayPal, Whatsup, Viber, AIM, MSN Messenger, Google Talk, SKYPE ID and other contact information, which identifies you outside of the BuyTranslations.
BuyTranslations allows the customer to send their texts for translation (“Original Texts”) through the Site and also allows Freelancers to preview the contents of the Original Texts within the site before accepting the work to translate the relevant texts. Any information that the customer includes in Original Texts, may become public. For that reason you should exercise caution at disclosing confidential information in the Original Texts.
BuyTranslations can store information, including your personal information that you provide for use of the Site Services. We keep this information on servers that are controlled by us or third parties, with whom we have a contractual relationship. Archival information will not usually be removed as long as your account will not be completely removed from the Site. However, even in this case, we may store some or all of your information in the backup files of the Site. However, we do not assume any obligations or guarantees to keep any of your information and do not guarantee that any stored information will be available to you later.
BuyTranslations has the right to use your personal information for auditing, research and analysis, operational management and improvement of the Sites Services that we offer. However, we will not disclose your personal information except the following situations:
BuyTranslations offers different range of tools, services, products and other resources on the Site for Freelancers and Customers.
First, Customers buy credits using payment systems that are available on the Site, and then they use these credits for collaboration with the Freelancers through the Site. If the Customer created and published an order for text translation, then he/she can cancel his/her order only if this order and its terms were not yet accepted by one of the Freelancers.
The Customers can establish and offer their terms for translation of Original Texts, including the cost and terms of the order (s).
If the Freelancer receives an offer from the Customer to execute any work related to translating of Original Texts, then the Freelancer can but is not obliged to agree to the proposed terms.
The Freelancers can make counter proposals on the execution of the order (s) and offer their terms, including cost and deadlines.
If the Customer receives from the Freelancer counter proposals to translate Original Texts, then the Customer can, but is not obliged to agree to these terms.
If the Customer does not offer any particular Freelancer to perform the order he created, then the order (s) for translation fall into the general pool of the Site, where the Freelancers can review and select orders for translation of Original Texts, that is, the order may take any freelancer to execute. Before completing the order, the Customers can review the results of works (“Translated Texts”) of the Freelancers related to translating Original Texts.
The customer can accept or reject received Translated Texts.
If the customer rejects the Translated Texts within 72 hours from the moment of their loading on site by the Freelancer, then the Customer is obliged to explain the reason for refusal, and the Freelancer is obliged to make corrections in the Translated texts within 24 hours. The Freelancer can offer Customer to increase the time for making corrections. The customer may but is not obliged to increase the time for making corrections. If the customer increases the time for making corrections, then the deadline for making corrections increases by the value that specifies the Customer.
If the Customer does not accept or does not reject the Translated Texts within 72 hours from the moment of their loading on the Site by the Freelancer, then BuyTranslations closes, automatically this deal. When the order is successfully completed, the Freelancer receives payment for the order execution, and the Customer receives the right to use Translated Texts.
Any execution dates of Site Services are approximate. If BuyTranslations does not insist directly other, time is not considered as a violation of delivery or execution of Services, and any delays do not give you the right to reject the delivery or execution of the Site Services.
As a client of the Site, you:
You agree to immediately notify BuyTranslations about Clients who violate the terms of this agreement, if you become aware of it. You agree to send such information to firstname.lastname@example.org.